About our Company

ISO9000Simplified.com specializes in providing businesses with resources that increase the businesses’ efficiency and profitability.  Our company is completely internet-based, which enables us to reduce overhead and operate efficiently, while providing excellent customer service.

The idea for our company was born out of the realization that most companies could be improved: some are inefficient, some disappoint their customers, some have an unpleasant work environment, some open themselves up to legal liability, some conduct business unethically, some resist change, and so on.

We believe that all of these shortcomings are opportunities for improvement, and that improvement is best achieved by giving a company simple but powerful tools to achieve improvement internally. We further believe that these tools do not need to be expensive.

Through our website ISO9000Simplified.com, established in 2004, we provide businesses with inexpensive tools that greatly help in the implementation, maintenance and improvement of ISO 9000 quality management systems.

We not only sell the very best ISO 9000 templates but we also provide support and assistance in ISO 9000 matters and with the use of our products. We want you to succeed in implementing a truly efficient and user-friendly ISO 9000 system, and we are happy to assist you using our products. Our expert advice and support reflects our years of experience in quality management, development of ISO 9000 systems, ISO 9000 auditing, management consulting, training and technical writing.

We take pride in our customer communications.  As an internet-based business, we chose email as the most efficient communications channel.  We make ourselves available to our customers in a very personal manner as we respond to all emails quickly and personally, and we do not use automated systems with “shelved” responses.  Click CONTACT for our contact information.

While our communications are very personal, we have fully automated the purchasing process: immediately after customers purchase their product online by credit card , they automatically receive an email with all download information.  Our purchasing process is not only efficient, it is also completely secure and keeps our customers’ information fully protected.  All credit card transactions are securely processed by MultiCards, VoicePay and PayPal, some of the most well-known and most reputable Internet payment processing gateways. They are certified to be PCI compliant and use the latest Verified by Visa technology; MultiCards has won the 2006 Award for E-Commerce Solutions Provider.

We enjoy helping businesses becoming the best they can be, and we do our best to serve as a good example.  We are proud to be able to display the following trust seals and certifications:

About the Author

"It has to make business sense! Always ask how each aspect of your ISO 9000 system helps improve your business; if your answer is not convincing, your ISO 9000 system needs help!" One of the foremost experts in ISO 9000 quality management systems and best-in-university business studies graduate, Toby Hanzl is well known for his down-to-earth interpretation of the ISO 9000 standard, his ability to simplify, and his keen business sense.

As ISO 9000 Project Manager and as Manager for Quality and Best Practices, Mr. Hanzl has been developing and implementing ISO 9000 quality management systems since 1997. Working in the transportation industry, Mr. Hanzl achieved ISO 9000 certification for countless offices and production facilities in the USA, Europe and Central America.

His successes include:

•  100% Success: Every single company for which Mr. Hanzl developed and
   implemented an ISO 9000 system achieved certification during their first audit.
•  Under Budget: Mr. Hanzl always achieved ISO 9000 certification on time and by
   an average 60% under budget.
•  Fast: On average Mr. Hanzl has achieved ISO 9000 certifications for more than 5
   companies per year; even his very first company reached certification from the
   ground up in only 2 ½ months.
•  Efficiency: Mr. Hanzl's now famous approach has been applauded for his
   simplified approach by auditors and company employees alike.

During his career in the quality and ISO 9000 field, Mr. Hanzl has written numerous manuals and procedures. The products offered on this website reflect his latest and very best.

Born and raised in Munich, Germany, Mr. Hanzl has been living in the USA since 1996. After graduating from Ludwigs Maximilian's University in Munich, Germany, with a bachelor degree in Economics, Mr. Hanzl spent one year in Japan to study Japanese business practices and the Japanese language. In 1996, Mr. Hanzl moved to the USA where he received is Masters Degree (MBA) in International Business from Dominican University with a grade point average of 4.0 as the university's best graduate. Already one year prior to his graduation, Mr. Hanzl was hired by a mid-size transportation company and tasked with the implementation of an ISO 9000 quality management system. The rest is history.

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